Vanity Planet Fria Skincare Refrigerator - Rose Gold Reviews

4.2 Rating 169 Reviews

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“Enjoyed this product for about a week then it started leaking water down the inside back wall. Water would pool up at the bottom. Got to where it wasn‚Äôt cooling as well either. Tried reaching out to VP but they never responded. Had it a couple months or so and just ended up throwing it in the trash. Don‚Äôt waste you time or money. Horrible customer service! I won‚Äôt be shopping here anymore! I saw some small skin care refrigerators at Wal Mart, I will try one of those.”

2 Helpful Report

Hi Cathi, Thank you for reaching out. We're truly sorry to learn about the troubles you're encountering with your Fria Skincare Fridge. With regards to its cooling, Fria should chill to a temperature of 20¬∞C. If this isn't the case, we'd be more than happy to further look into this for you. Upon checking, one of our customer service team reached out to you last May 18 and has yet to receive a response. We will reach out to you shortly via separate email so we can further discuss getting a new replacement unit covered by the warranty. We'd be looking forward to resolving this for you. Best Regards, Your VP Team

“We bought this for my daughter for her birthday last year and she loved it! However, it has just recently quit cooling. Is there any sort of a replacement policy?”

Helpful Report

Hi Kelly, Thank you for reaching out. We're sorry to learn that your Fria Skincare Fridge already stopped cooling. We'll be happy to assist you further. All of our products come with a one-year warranty. A team member will reach out shortly to discuss with you the warranty claim so you may continue enjoying our products. Looking forward to assisting further. Best Regards, Your VP Team

“I bought a mini couldn‚Äôt really say if I liked it on not because the refrigerator I received was used with scratches on it. I have been emailing and dm Vanity Planet and nothing has happened I filled out return request over week ago and they haven‚Äôt responded yet but on Instagram someone responded because I was going to create a post telling everyone not to buy from them because they sell used products and they don‚Äôt want to return my order.”

1 Helpful Report

Hi Shalisha, Thank you for bringing this to our attention. We're so sorry to learn about the condition you received your package in, allow us to take a further look into this matter for you. Your satisfaction is important to us, and we'll appreciate the opportunity to make this right. Upon checking, one of our customer service team members reached out to you after the return request has been received. We'll have another member reach out to you to get this matter resolved. Best Regards, Your VP Team

Melissa Callan

Verified Reviewer

“The fria refrigerator may be small sized but fits your gel, serums, rollers in easily on two adjustable shelves. The products come out with just the right amount of coldness. There is just a soft whisper of sound you don‚Äôt notice. Buy it and enjoy like I am. I put on my vanity in bedroom with devices around it.”

Helpful Report

Kenyon Thibeaux

Verified Reviewer

“Love my Fria! It‚Äô holds all of my products and keeps all of my masks nice and cool. Love the color as well!”

Helpful Report

Ravneet Kaur

Verified Reviewer

“I feel like my products aren‚Äôt as cols as they should be.”

Helpful Report

Hi Ravneet, Thank you for your feedback. We're so sorry that your Fria Skincare Fridge fell short of your expectations. The Fria Skincare Fridge should chill to a temperature of 20 degrees Celsius. If this isn't the case for you, we'd love to look into it further and work with you on a resolution. One of our customer service representatives will reach out shortly via email to assist you further. Looking forward to making this right. Best Regards, Your VP Team

Alyssa Jones

Verified Reviewer

“I use this little wonder in my solo-practice to keep my product enzymes cold. I was truly pleasantly surprised at how well this little gem keeps everything cold and preserved. Don‚Äôt be fooled by it‚Äôs size, it packs a powerful punch and is a perfect yet small addition to any space!”