Hi Jae,
We have been trying to reach you for the past 7 days thru email, text and call however got no response from you yet.The courier attempted to deliver your parcel on 2/10 and wasn't successful as 'Receiver not known at address'. It was then taken to the local business hub for your collection.We're happy to help resolve this for you, please let me know when you have the time.Thanks Jae,