“Thank you for your help in quickly getting our faulty product sorted. Ben offered lots of tips in how to use the product and was very quick to organise a replacement product which arrived within 2 days and included a return label. Appreciate the help and responses”
“I have sent two emails to let them know my product is faulty and am yet to get a response. So disappointed and ready to see what further action I can take.”
Hi Alyssa, thanks again for your review. It is my understanding that your emails were filtered out by our Spam hence we weren't able to see it. I can see your concern was resolved by Ben a few weeks ago. If there's ever anything we can do to help, please feel free to reach out.
“I ordered this item on line not knowing too much of it. I received immediate emails confirming my order and it was followed by the owners emailing me to upgrade the delivery to express post, at no extra cost, so I would receive it prior to Christmas. Best customer service I have had in a while.
I will definitely purchase from Cuffed again once my wife allows my to buy another watch.”
“Item, service, and communication is all 5 stars! Couldn't fault anythign about my experience with details with Cuffed!! All were fantastic and I would recommend them to anyone - thank you all”