“Ordered for my birthday but a bit disappointed. It was a bit too sweet and heavy with thick layers of sweet buttercream. No one could finish 1 thin slice. Maybe I should have gone for a different cake like yuzu or blueberry.”
“Shockingly and disappointingly dry chocolate sponge. We were very disappointed and embarrassed hosts feeding this to our guests for a family celebration. Especially having been loyal Cutter and squidge customers for years.
Please do some quality checks”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.