“Unfortunately this cake really disappointed us. It seems underbeaked, had a strong taste of soda (or baking powder).
I took it to my work as my birthday treat, expecting that people will enjoy it, however majority of the cake ended it up in a bin.
Comparing to other treats I orders from C&S, this cake was real fiasco.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.