“Sent this lovely box of mixed goodies to a friend as a birthday treat. They said they enjoyed everything and the selection was 'very tasty' but the mixed brownie box I had sent to her son a month earlier was utterly 'amazing' and the better of the two. I'm giving this four stars and five stars to the brownie selection but both options sound delicious given the feedback received.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.