“was the first time ordering from yourselves as regularly buy online cakes for presents
On this occasion for my brother they arrived melted and inedible
I contacted customer services and they kindly sent out another batch however again the cakes were dry and had not travelled well
Super disappointed as your website is brilliant and they look very appealing sadly will not to ordering again”
Hi Gemma,
Thank you for your review, we are sorry to see your were disappointed with the product delivered. We are surprised by this review as we get great compliments on our products. As part of our happiness guarantee we would love to set things straight, of course our intentions are not to leave anyone unhappy. If you would like to email us at hello@cutterandsquidge.com I can take a look into this.
Team C&S
