Hi Stephen,
Thank you for your review. We are sorry your order didn’t match your expectations this time. We do include details about the sizes of our products in the “Let’s Talk Flavours” section of the product description. Please feel free to email hello@cutterandsquidge.com if you would like to discuss this further. Your feedback is valuable to us and helps our operations team.
Kindest,
Team C&S.
Hi Daniel,
I hope you are well.
Sorry to hear you had an issue with your order. Please could you kindly email us at hello@cutterandsquidge.com and provide me a bit more information so I am able to full understand your review.
Kindest,
Team C&S.
“Tasty cake. Was a lot smaller than I’d imagined and decoration not quite as amazing as the picture (the sprinkly bits were all squashed in to the icing flat so slightly less wow factor!) but was still a yummy vegan cake. Came in a lovely tin too x”
“This was the only non-chocolate vegan cake available but unfortunately, it is also wheat-free, which was not great for the taste. NOT a great range of vegan cakes here at all. For the price and size, this was a waste.”
Hi,
Thank you for your review.
We are sorry your experience with us didn’t match your expectations this time. We bake our products fresh daily, use all natural ingredients and make product quality a priority. The cake should be served at room temperature at which point the sponge should become light and fluffy and not be dry. We are not sure if you had stored it in the fridge, but this might explain the dry cake layers. If you want to email us at hello@cutterandsquidge.com we would be happy to help you find a product you will like and discuss this further.
Kindest,
C&S
