I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.
“Ridiculously delicious brownies. Once they arrive it's really difficult to pace the consumption of these gorgeous treats. I have sent them to friends and family and each one loves them. I need to branch out and try one of their other cakey delights (I would have have given 10 stars).”