Hi Ruslan,
Thank you for leaving a review on our website. We appreciate your feedback and are eager to address any concerns you may have regarding the product you received.
We have sent an email to you regarding your concern. If you require further assistance or have any questions, please feel free to reply, and we'll be happy to help.
We look forward to resolving this matter to your satisfaction.
If there's anything else we can assist with, please don't hesitate to ask.
We wish you a wonderful day!