Hi Emilia,
Thank you for leaving a review on our website. We appreciate your feedback and are eager to address any concerns you may have regarding the quality of our leather strap.
Leather straps will change over time due to wear and exposure to elements. Signs of aging include cracking, fading, and loss of flexibility. It's important to monitor the condition of your leather strap and we would also kindly like to advise you to treat your Daniel Wellington straps/watches with the utmost care.
If there is anything else we can help you with please send an email request via this link https://danielwellington.zendesk.com/hc/requests/new, and we will assist you in any way we can.
Thank you and have a wonderful day!
