Hello, 우중 김,
Thank you so much for leaving us such positive feedback. We are thrilled that you loved our products and we look forward to serving you again.
You can check these steps in how to adjust your Daniel Wellington Mesh Straps:
HOW TO ADJUST YOUR DANIEL WELLINGTON MESH STRAP
STEP 1: FIND THE TOOL
Use the strap tool included with your watch to adjust your mesh straps. You can also use a similar, small item to adjust the size of your strap.
STEP 2: LIFT THE CLASP
Use the thick end of the strap tool to lift the clasp.
STEP 3: SLIDE THE CLASP
Slide the clasp to adjust the length of the strap.
STEP 4: SECURE THE CLASP
Push back down to secure the strap.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
We wish you a wonderful day!
Hello Sara,
Thank you so much for leaving us such positive feedback. We are thrilled that you loved our products And we look forward to serving you again.
At Daniel Wellington, we will continue to provide a high-quality service to each and every customer. If you'd like to share more about your experience, we ask that you take a moment to review our services and submit any feedback you have, here: https://www.trustpilot.com/review/www.danielwellington.com. We'd love to hear from you!
If there is anything else we can do for you, please feel free to let us know. Thank you and have a wonderful day!
