“Hi. I have not received my parcel, the courier company says it got lost in Germany. How do I go about getting my refund . Ref no: S6304888
Tracking number with UPS : 1ZB5676V0400868054”
Dear Nontokozo,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
