“The unbelievable service and backing of their product makes me so glad that I spent my hard earned money on the DaVinci Co's product. Unquestionably satisfied with their customer service. Shea and Fernanda were so helpful and accommodating, and the company's backing of their product with the extended warranty is second to none. They replaced my quite-old ascent, and I feel so happy to write this review, because they truly earned my trust and business. Deal with DaVinci vapes without fear or reservation. They stand behind their products and have great customer service. Aloha.”
“Such an excellent company, that stands behind their product. They didn't have to, but they honored my old product and gave extended warranty well beyond normal. I now feel so justified spending my hard earned money on the Ascent so many years ago. With backing like they do for their products, it's a no-brainer to trust their product and this company. I have the OPPOSITE of buyers remorse. Couldn't be happier with this company. Thanks DaVinci. Your Customer support team, from Shea to Fernanda was awesome.”
“I purchased an extended warranty from this company for my Davinci Ascent. I have left several voicemail messages and sent several emails. I have never been contacted or provided with the RMA. Customer Service is non existent. Don't waste your money!”
“Sometimes you buy a great product but the customer service is horrible and sometimes its vise versa but with the DAVINCI company you get both an AMAZING high quality vaporizer And AMAZING customer service. From the original davinci to my still used ascent the davinci team has always had my back when it comes to warranty issues i highly recommend any of the davinci products and i highly recommend the extended warranty it is such a life saver, Thanks Davinci Team.”
