“This is a great avenue to maintain your device after the original warranty runs out. I love my Davinci Ascent and with the warranty they will repair it without me having to buy a new one.”
“I spent 50$ on the warranty, $30 on shipping, $20 on a new charger, and $35 on accessories. I should have received a new device as I have a deffective battery, but mine was fixed and sent back. Essentially I paid $135 to fix a device when I could've bought a new one for $100-$130.”
“Wouldnt recommend this warranty or davinci products. Bought extended warranty as my unit failed and was given as a gift. I do not have the original receipt and was unable to reach a customer service agent on the telephone and email seems to default to original warranty steps. Looks like I wasted my money buying this.”
“Poor customer service....I tell them my early Ascent stopped charging they told me to get another charger. Period. Some help. Next time buy another product...279 down the drain.”
“If u are like me and smoke a lot of shatters, budders, anthing where u have melting material this not for u. Trust me I think I an on my third. They just don't realize how close they were or maybe hopefully they are because I will say this it produced the nicest tasting vapors from my preferred choice of meds. bUT IT DOESN'T MATTER HOW MUCH YOU CLEAN IT IT WILL LEAD YOU DOWN A ROAD U DON'T WANT TO GO UNTIL HOPEFULLY FIGURE IT OUT AND NOT COME BACK AND SAY WE GOT IT RIGHT THIS TIME IT BETTER BE CHEAPER FOR THEIR I WON'T CALL THEM LIES BUT IT WAS CLOSe. They might finaly figure it out but I would not buy it for more than $150.00 on initial offering because of the false statements saying u could use it for all extracts. that was false it failed but boy I hope they get it right becauyse budders and shatters are the future of our beloved healing plant.”