“This system was installed at time of building. It has never worked. They had us buy the connect thing but it never worked. So I called them and they sent a smart switch. It doesn’t work either. I go to put in a ticket for help (the problem might be me) but it wants me to sign in. When I initially signed in I used my Apple ID. When they ask me to sign in to put in a ticket for help it offers Facebook google or Twitter to sign in. I’m sure they will figure this stuff out in the future but sitting over here with a house full of very expensive tech that I have never been able to use.”