Thank you so much for taking time out to review our Simple Dimmer and letting us know one didn't work!
A replacement switch was sent over to the address from the original order.
If that doesn't work, then we may need to look at the location the switch is in and double check some compatibility!
“All of the lights in my house are recessed LED'S therefore are very bright. Putting in a dimmer switch in the family room allows me to tone it down some espically in the evening.”