“I had purchased a smart Dimmer but did not work with my applacation i then Called Deako amd spoke to Jeff who was very helpful and told me I did need one that was not a smart one witch I did buy from Deako as he walked me through the install all worked well.
thank You Jeff. Anthony vara”
We are sorry to hear the Simple Dimmer did not work. If you haven't already, please reach out to Support so we can assist.
If the Simple Dimmer is being used in a multiway location, meaning more than one switch controls the light, the other switch needs to be a multiway rocker switch. Otherwise, the switch may not work. We are happy to see what else could be going on!
