Hi Russ,
I am glad you are enjoying your Deako switches! I am sorry to hear that one of your switches was not working properly, but we will make sure you quickly receive your replacement, so you can start enjoying your new Deako Simple Dimmer!
Please let us know if you have any questions or need some help with setting it up. Because of our plug-n-play design, you should be able to set up your dimmer in seconds, but if ever need assistance you can call one of our lighting experts at 1-844-673-3256.
And if you want to learn about how other homeowners are using their Simple Dimmers, we have blogs, and lots of other content on our website and Youtube channel that can provide you with some great ideas!
We're happy to hear the installation was simple and easy for you Stephen!
Our simple dimmer can easily help set the perfect mood in any room in your home, if you have any questions or think about purchasing any additional switches don't hesitate to reach out to us!
Todd,
We appreciate the feedback left for your simple dimmer and we are delighted to hear you're enjoying it!
In relation to the price of our switch, there are a fair amount of resources that go into the creation of our devices, this is also including the value & flexibility you get out of the switches which you can't get from any other brand.
We also understand wanting to get the most out of your purchase and we provide generous discounts as well, Check the link below to signup to stay in the loop of the promotions we have available!
https://www.deako.com/press#sign-up
“The Simple Dimmer is a great addition to have. I installed one in my living room and bedroom. However, if you have a ceiling fan you may notice a humming or low frequency sound consistently coming from it. This only occurs when the dimmer is not set to max brightness. If you are using this switch for a room with ceiling fans you may hear sound coming from the fan. Other than that the switch is great to have if you want to dim your lights.”
Hey Trevor!
Thanks for taking the time to leave a review, we really appreciate it.
Sounds like you've noticed a little humming from your simple dimmer when using it to control your fan. Just so you know, these are usually designed for lights only but we are on the verge of releasing our fan speed controller very soon.
In fact, I'll add you to the email list so you know when. We recommend replacing this with our fan speed controller instead when it's available or using the simple rocker toggle switch that was in the home when you moved in to avoid any future issues.
If you have more questions please reach out to us via email at support@deako.com or shoot us a text at 1-844-673-3256, that works too!
“The dimmer is great A little expensive!! I am an Electrical Contractor in Ontario Canada. Couldn’t find a distributor to make a purchase in my area. Are you in Canada or coming soon?”
Hey there James,
Thanks for the feedback, we're happy to hear it's working great for you!
In regards to distribution, we don't have a center in Canada just yet but for the time being it doesn't look like we have one coming but you never know what the future holds this may change.
