Hi Jermie,
Thanks for letting us know that you had problems with your Motion Sensors! If they're working fine for a few on/off cycles and then quitting on you, this normally means that the backplate has a wiring issue - the hot-in & load wires are most likely swapped.
Feel free to reach out to us at support@deako.com and we'll help you figure it out!
Cheers,
Jeff @ Deako Support
“We ordered this for DR Hortons Model Center in Harvest Landing Rockledge Florida. I can't tell you how impressed the buyers are when we feature and benefit the product. we placed the motion switch in the master Closet and show the buyer that never will the closet light be left on with the smart motion switch.
They are so overly impressed. It is the easiest change a buyer can make at a very reasonable cost and by themselves. It's a wonderful product our buyers LOVE.”
“We seem to be having a hard time to get it to work. We’ve tried one in 2 different places. Still no luck to get it to work as it should.
It probably is operator error.”
Hello Raland,
Thank you for letting us know that you're having issues, and I'm sorry you're having a hard time with your Motion Sensor! There are a few wiring issues that can cause the Motion Sensor to fail to boot up. Get in touch at support@deako.com or 844-673-3256, and we can do a little testing and troubleshooting and get you up and running!
-Jeff @ Deako Support
