It's rare that two switches would be defective. That makes us think it could be wiring or the location. For the Simple Motion Sensor, it has to be the only switch that controls the light. It it's in a multi-way, it won't work. Additionally, the wiring needs to be correct, so neutral wire connected, as well as the hot-in/load. If it does not do anything, and stays on the on/off status that the switch was inserted, may be missing neutral. If it worked a few times then stopped, the hot-in/load is swapped because it's not getting the charge needed. Reach out to our support team if you haven't already so we can figure out what's going on!
“The Deako Simple Motion Sensor Switch is very helpful, especially when you have your hands full and need to turn the light on and off. Makes for much easier living.”
Thank you for your review, Venkatesh. We’re glad you find the Simple Motion Sensor Switch very nice.
If you need anything, we’re here to help.
Kind regards,
Team Deako
“Switch is nice complement to the rest of the switches and their designs in the house. The motion detection is nice in the laundry room and pantry. I needed to place painter tape over part of one switch because it picks up motion from a nearby door. I was disappointed it doesn't sync with the app, but upon review, this is mentioned in the product description and isn't a big deal, I really don't need to have app access for the pantry and laundry room.”
Hi Carrie,
Thank you for taking the time to share your experience. We're glad the motion sensor works well in the laundry room and pantry. We appreciate the note about needing painter’s tape and that the lack of app sync isn’t a big deal since it’s mentioned in the product description.
If you need anything, we’re here to help.
Kind regards,
Team Deako
Hi George,
Sorry to hear this. If you need help troubleshooting, please reach out to our Support Team at 1-844-903-0847 so we can assist promptly.
Kind regards,
Team Deako
Thank you for your review, Debre. We’re glad to hear you love the motion sensor switch; it’s amazing to hear that.
If you need anything, we’re here to help.
Kind regards,
Team Deako
Thank you for your review, Eric. We’re glad to hear it works great on the lowest time setting.
If you need anything, we’re here to help.
Kind regards,
Team Deako
“I recently purchased a second set of Deako switches after using my initial order for six months in my new home. The motion sensors have been a game changer and are now a must-have in my garage, kids' bathroom, kids' closet, and master closet. I love the versatility—you can choose between two different timing settings or disable the motion sensor entirely to use it as a standard light switch. Just keep in mind that since these switches automatically turn off after the preselected time, they aren't managed through the app. Highly recommended!”
Thank you for your review, Shalonda. We’re glad to hear the motion sensors are a game changer and you’re enjoying the versatility across different spaces. If you need anything, we’re here to help.
Kind regards,
Team Deako
