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This sounds like incorrect wiring where the Simple Motion Sensor is located.
If the neutral wire isn't connected or it's loose, then the Simple Motion Sensor will stay in whatever on/off state it was in when inserted, and the main button will not work.
Please reach out to support@deako.com or give us a call so we can assist further and help check if this is the cause and see what we can do to make it so it works as intended!
Hi!
If the Simple Motion Sensor Switch works for a few times, then stops, that sounds like it could be some swapped wires. Please reach out to support@deako.com if you haven't already so we can assist!
“I love this motion sensor. I have one in my master bedroom closet, laundry room and kitchen pantry. I would love to have them in bathrooms but would need longer than a 20 min timer. If you could have it set for a little longer, these would be perfect in more places.”
Thank you for your review!
It sounds like it could be one of two things. Are the Motion Sensor Switches being used in a single pole location (meaning only one switch can can control the light, commonly found in offices, or bedrooms), or is it in a location where multiple switches control the light (like a hallway)? These can only be in places where one switch controls the light.
The second thought is there could be something going on in the wiring where something is not quite right. If a neutral wire is missing, that could cause the switch to not work as intended, as well as if some of those wires are in the wrong slot.
Feel free to reach out to support@deako.com so we can help figure out what's going on!
