Thank you so much for your review!
If it wasn't working in the laundry room, please reach out to support@deako.com so we can help out! We can help figure out if it's wiring, settings, or placement so it's up and running!
“THEY NEED TO TELL PEOPLE THAT SOME HOMES ESPECIALLY NEW HOMES THAT SOMETIMES QE ARE DOING THE INSTALL RIGHT AND ITA THE GROUND WIRE I SIDE THAT NEEDS HELP
SUOER FRUSTRATING THAT DON’T have a WARNING label somewhere in the install instructions or websites!!”
“We are sometimes having to look for light switchs in the dark. Some rooms in our house don't have windows. These motion sensor switch(s) we have three of them, where the answer. I would buy more of them but, they don't seem to work in some locations.”
Thank you so much for taking time out to leave a review!
The Simple Motion Sensor Switch needs to be in a single pole location (one switch controls the lights), and the wires need to be hooked up correctly with neutral attached and no swapped wires.
If some aren't working in single pole locations, reach out to support@deako.com so we can see if it's wiring and assist!
Thank you for leaving your review and letting us know!
This sounds like incorrect wiring where the Simple Motion Sensor is located.
If the neutral wire isn't connected or it's loose, then the Simple Motion Sensor will stay in whatever on/off state it was in when inserted, and the main button will not work.
Please reach out to support@deako.com or give us a call so we can assist further and help check if this is the cause and see what we can do to make it so it works as intended!
Hi!
If the Simple Motion Sensor Switch works for a few times, then stops, that sounds like it could be some swapped wires. Please reach out to support@deako.com if you haven't already so we can assist!
