Hi, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
“I wanted to like the fall box bc I LOVED the spring one. But the big wooded piece is not sturdy at all and i dont feel comfortable even using it. The other pieces are just okay. wanted to love it like the spring box but just cant say i do.”
Hi Kathryn, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“I only liked the pie holder. The 3 tier tray is very fake looking and scratched. There were no taper candles for the candle tray. The marshmallow fondue set is not made well, very cheap looking, does not appear safe to use. Pillow cover is nice, I gave to a family member. Overall, not worth the money at all.”
Hi Michelle, Thank you for sharing, we're so sorry to hear about your Tier Tray! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! The Candle Tray does not include the Taper Candles! Enjoy your day!
“The Fall Steal-it box was amazing! I love everything. My granddaughter was so excited to see the table fire pit! I ordered the food safe gel so she can use it next time she comes over. I started sting my items for fall and restyled an item from fall. I will finish this coming weekend.”