Hi Lisa, Thank you, we really do appreciate your feedback! We’ve passed along your creative idea to our team, it’s important to us to improve wherever we can! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
“The 3 tiered stand is poorly made and ugly, probably throwing away. I don’t like the idea that I have to buy other things to make the collection work, pillow, sterno, candles. Last box was much better.”
Hi Kelly, We're so sorry to hear you feel this way! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
“I did not like anything in the box it was the first time I’ve purchased and I don’t think I will again. I was hugely disappointed considering the amount of money I paid for it . The garland of leaves was like dollar store cheap. The tier tray was ugly and useless. Who makes pies to fattening . The pillow cover was cheap and I threw it in the goodwill pile .”
Hi Jennifer, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!
“The quality of the products was very poor. The 3 tier tray has chunks out of it, so I can see the yellow resin underneath. I will probably throw this away. I won't do another steal box, until I see the products and then at that its only a maybe. Total waste of money.”
Hi Debbie! We're so sorry to hear this!
Thanks so much for your review. We are so sorry your order arrived in less than perfect condition. Please email yourbestfriends@decorsteals.com with photos and they would be happy to make this right. Enjoy your day!
“I was pleasantly surprised by the items in the fall box. They seem to be made well and after seeing a sneak peak, came just as described. I will definitely purchase more surprise boxes in the future.”
