Was there enough information about the product on the site?
Yes
How satisfied were you with the results of the product?
Unsatisfied
Rating:
“I have been ordering your product for a few months, the same gummies. I would have to cut them in half because they were a bit stronger than I liked, but still a great product. However, this last order was not the same. They seemed stale, hard to chew, and not effective at all. I e taken 2 at a time, and there was little to no effect. I'm not sure if I got an old bottle off the shelf. But there's a clear difference between what I was getting, vs my last order. Hopefully this doesn't become consistent, because you all have a really good product. But I won't be ordering that flavor again.”
Hello Sean. We're sorry to hear about your experience with these gummies. Please contact our support team at support@deltaextrax.com with your order information so we can assist.
Cheers,
Team Extrax
How satisfied were you with the results of the product?
Unsatisfied
Rating:
“The product is fine. Delta Extrax is not. Customer service is the worst. This order transaction is the worst in my whole life. I ordered one and got charged for five different orders of the same thing. After days and days customer service finally responded, and offered to send me a return label. The problem is that I don't trust them to actually refund the money. Transactions where they actually get your money should never be this aggravating. They lost a good customer. Time to move on without Delta Extrax.”
Hi James,
Thanks for reaching out! According to our records, you placed five separate orders and all five orders were shipped. We understand if this was a mistake, which is why we sent a complimentary return label for the items you did not intend to order. Once we receive the items back at our warehouse, we will issue a refund.
Cheers,
Team Extrax
