Hi Scarlette,
We're so sorry to hear that you're having issues with your order! The order was processed and shipped, but according to tracking it has been delayed in transit. Our customer service will follow up with you about next steps. In the meantime, feel free to contact us at support@deltaextrax.com for any further questions.
Cheers,
Team Extrax
How satisfied were you with the results of the product?
Unsatisfied
Rating:
“My order never arrived. It is obvious from the tracking information that the order was lost or stolen. I was sent a standard statement advising me to wait, check with my family or neighbors, or take it up with the shipper.
I will no longer order from Delta Extrax.”
Was there enough information about the product on the site?
Yes
How satisfied were you with the results of the product?
Unsatisfied
Rating:
“I've always been a big beer drinker...if you aren't used to this stuff, cut a gummy in half...I took a whole gummy and I seriously thought I was going to die..it took two hours to kick in but I got deathly sick, as if I had a liquor hangover....im done”
Was there enough information about the product on the site?
Yes
How satisfied were you with the results of the product?
Unsatisfied
Rating:
“I already sent an e-mail to Customer Service, but have not yet received a reply. This was a replacement of the exact same disposable vape and it, like the first one, was dead on arrival. It simply DOES NOT WORK. Unfortunately, My only experience with Delta Extrax disposable vapes (I was referred by a friend) has been poor. This model must have widespread defects, because I am 0 for 2 with getting a unit that works. I will say that Customer Service was very responsive with the first defective disposable and stood behind the product witha free replacement and I am hopeful they will replace this one as well.”
