“I love the size and brightness. My only complaint is the battery life. I got used to the larger ones and how long they last. It’s quite possible that the battery life was short on my recent trip due to the temperature. We used them outside in 16deg weather. No real complaint. I’ll need more time with these to give an in-depth review.”
Luke, I’m really sorry to hear about your experience. Receiving a broken item and not getting a response is unacceptable, and that’s not the level of service we strive for. We truly appreciate you reaching out and want to make things right as quickly as possible. Please share your order details, and we’ll escalate this immediately to ensure you get the support you deserve.