“Only company online I will do business with. I've been ordering extra supplies for a few years now. Had my first mistake happen and they went above and beyond to make it right. One of the owners personally called me. Its not if you are going to make a mistake it's how you respond, that's the difference between a good company and a great company.”
“Nice to find pods for cheaper than the pharmacy and service is good. I was thankful to find this company! I was skeptical at first but they have proved to be a great company!”
“Omnipod is a great product unfortunately customer service has a lot to be desired I have called 3 times and emailed 2 times but have yet to get a response. The website is not as good as it should be unable to set up an account so I can track my history of purchases.”
Hi Russ,
Thank you so much for your feedback on our Omnipod 5 Pods (5 Pack)! We really appreciate you taking the time to share your honest thoughts!
It's great to hear that the pods met your approval and our customer service team really does strive to make sure you can always trust us be there to help if you ever need it.
Thanks again for your review, Russ. If there's anything else we can do to make your customer experience better, please don't hesitate to reach out!
Sincerely,
Your Omnipod 5 Pods Team