“The Dexcom G7 was prescribed for my husband. He has been a diabetic for years and he is very happy not to stick his finger any more. Would recommend this product to family and friends.”
“i ordered 2 sensors from your company and both Sensors stopped working mid-night. my meter alarmed me that the sensor had stopped working and wait 24 hours for it to come back...this never happened (both times) today was the 2nd time this sensor stopped after only wearing for 1 day (the first time) and 2 days (the 2nd sensor) . i have no replacements and in visiting my doctor today i will not get and sensors until tomorrow...What an inconvenience and expense lesson to learn...Never run out (although was not my fault since my doctor was out of country for 8 weeks and office would not be able to reach her nor no PA to write a new RX ) so that is why i ordered from Diabetic Supply. Dont know if these Sensors were old. but both left me back to skin sticks 5 times a day. Very sorry i ordered from your company...what a waste of money.”
Thank you for taking the time to share your experience with us Deborah. We are very sorry to hear that both sensors stopped working so soon after you received them. We understand the inconvenience at this can cause you. Could you please contact us via our company email as this is the first notice we are hearing of your sensor issue . We value you're feedback and would like to resolve this problem Again, we are sorry for the trouble this has caused .Please be sure to email us direct so we can move forward on resolving this issue.
