“This product is live saving !! I've turned by A1C number around from 10.8 to 6.4 in 7 weeks using teh Dexcom G7. My insurance company has refused to pay for it because I'm a type 2 diabetic and not using insulin. It's my thought that keeping from using insulin is the goal and this Dexcom G7 is an invaluable insturment to use to constantly monitor you sugar glucose. Is there anyway to continue using this tool without paying the full price. I'm a senior and can't afford this life changing instrument. Thank you.”
“We paid for 2, 2-Packs, which should have had 2, 10 day sensors in each pack. We only received 2, single packs (only 1, 10 day sensor in each), so we only received half of our order. Have tried repeatedly to contact Diabetes Supplies Unlimited support and left phone messages and written messages, with no response.”
Thank you for taking the time to provide us with your feedback regarding the Dexcom G7 Sensor / Transmitter All In One Device ( 2 Pack ) 20 Day Supply. We are sorry to hear that you only received half of your order. We understand how frustrating that can be and apologize for the inconvenience. We sent you out the missing sensor.
“These sensors are a real game changer. I now know in real time what the effect of my food and medication is on my blood glucose. It really helps me to manage it. I did have a problem and brought it to the attention of Dexcom, and they took care of it immediately. Great customer service.”
Thank you so much for taking the time to review our Dexcom G7 Sensor / Transmitter All In One Device (2 Pack) 20 Day Supply. We appreciate your honest feedback and are really sorry to hear that two of the five sensors did not work properly. We understand how this issue can impact your experience with our product. We apologize that the first sensors gave you incorrect readings and that due to a 'sensor failure' no readings were given on the second one.
Can you tell us more about your experience and how we can make things better in the future? We'd love to know what went wrong and how our product could have served you better. Your opinion is very important to us and will help us provide a better experience to customers who rely on our products. Thank you again for taking the time to review us.
We will be sending you out 2 new replacements
“The shipping time is too slow and the monitor expires before replacement arrives. Fast shipping is very expensive when you consider the costs of each unit without insurance coverage”
“Unfortunately both sensors had issues after insertion. Feels a little odd that an order of 2 sensors would be broken. Delivery and everything went very smoothly though.”
