“Hello, I had a very bad experience since they sent me the package but I never received it. I sent them messages and called them and they never answered me. The truth is, I felt scammed by this company.”
Dear [Reviewer],Thank you so much for taking the time to share your feedback on your experience with the FREESTYLE LIBRE 3 SENSOR (1 Pack). We truly appreciate your valuable input and apologize for the inconvenience you have faced.
We apologize for the frustration caused by your non-receipt of the package and our lack of response to your messages and calls. This is certainly not the level of service we strive to provide, and we are deeply sorry for any distress or sense of being scammed that you may have experienced.
To rectify the situation and make things better, we would greatly appreciate if you could provide us with some additional details regarding your order. We would like to investigate this matter promptly and find a solution that meets your expectations.
Once again, we sincerely apologize for the inconvenience and disappointment caused. Please be assured that we value your feedback and will take the necessary steps internally to address this issue.
We look forward to your response and the opportunity to make amends.
Best regards,
[Your Name]
