4moms MamaRoo Infant Seat – Multi Reviews

1 Rating 1 Reviews

About Direct 4 Baby Limited:

DIRECT 4 BABY offers its customers a huge range of quality baby products all in one place. So whether you’re already a happy parent or a mum-to-be, you’ll love browsing Direct4Baby as we have everything you need in our easy to use online baby store.

A privately owned and managed UK business, the team at DIRECT 4 BABY boast a combined total of over 15 years in the industry.

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Phone:

01704 332542

Email:

sales@direct4baby.co.uk

Location:

Direct House8 Langley PlaceBurscough
Ormskirk
L40 8JS

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“Complaint has now been dealt with thanks to Joanne who made sure the replacement was dispatched the same evening i spoke to her and a 30£ refund was issued. The carrycot was received the very next day. Even though it isn't the original colour I ordered im satisfied with the product!! Placed my order 30-11-21 for a carrycot. I never received any delivery information after a while I chased up my order to be told the that the store was waiting for delivery from the supplier expected in 7-10 days. Waited and waited. Chased it up again to be told the item is now discontinued. Had I not chased it up I doubt I'd have been informed. I was offered a replacement told to expect delivery 24-12-21 no surprise when it never arrived. Its been over 4 weeks now since the original order and I've now had my baby and am without a carrycot. The company are aware of this as I've made it clear in my emails but they now seem to not be responding. Contacted trading standards at this point as I'm at a loss with money and no carrycot after ordering something which showed as in stock! Very quick to take your money and leave you without a product that is essential for a baby! Very unprofessional and morally wrong.”

Helpful Report

Posted 3 years ago