BubbleBum Portable, Inflatable Car Booster Seat - Black Reviews

1.1 Rating 29 Reviews

About Direct 4 Baby Limited:

DIRECT 4 BABY offers its customers a huge range of quality baby products all in one place. So whether you’re already a happy parent or a mum-to-be, you’ll love browsing Direct4Baby as we have everything you need in our easy to use online baby store.

A privately owned and managed UK business, the team at DIRECT 4 BABY boast a combined total of over 15 years in the industry.

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Phone:

01704 332542

Email:

sales@direct4baby.co.uk

Location:

Direct House8 Langley PlaceBurscough
Ormskirk
L40 8JS

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“I am so disappointed with the customer service and how long its taking my order to arrive. I placed my order in MAY 2020 and its still not here every time I call they say at the end of the week the shipment will come and nothing comes then I call again and it gets extended to another week. My baby is due any day now and I need the stuff I ordered and for the price I paid I excepted much better and quicker service.”

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Posted 4 years ago

“Absolutely disgusting customer service, avoid this company at all costs”

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Posted 4 years ago

“Worst company I have ever dealt with in my life. Customer service is absolutely awful. They advertised an item as been in stock on their website, even gave me the option for next day express delivery, so I went ahead and place the order for next day delivery. Four days pass haven't received my order, no email or nothing to explain what was happening with my order so I called the company. I was told they was waiting for one of the items to be received into their warehouse and I should receive it very soon. Several more days pass I hear nothing, I phone again to be told it is not in stock and are having to order it directly from the brand, but I was still given no time frame of when I will receive my item. More days pass so I phone back after still receiving no information on my order, this time they tell me it will MAYBE arrive within four weeks and someone will call me the following day with an exact time. Nobody calls so this time I phone to tell them I want to cancel my order I am now PROMISED that she will call me and have a date for delivery by the end of the day. It gets to ten to five which is ten minutes before they shut, still no call back, So I phone again to say I want to go ahead and cancel the order and I am told the women will call me back in two minutes to process it and refund me. Nobody calls me back and I receive an email from PayPal saying I have been refunded. What type of customer service is this it's absolutely disgraceful, four weeks away from my due date and they put me through nothing but stress wondering if my pram will arrive on time and for not one single person to apologise or explain why this happened is disgusting. Also false advertising saying an item is in stock when it clearly isn't. Through this three weeks of placing my order I had also sent two emails asking why I was been dealt with this way and had not one response. I was so patient with them considering I had been left in the dark about a very important order. I would not recommend buying from this company to anyone.”

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Posted 4 years ago

“Absolutely horrendous. Paid for premium delivery. Been over a week now and still haven’t received my order. I’ve phoned numerous times and staff tell me it will be delivered on this day and that day and none of that has happened. No help what so ever.”

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Posted 4 years ago

“Ordered silver cross wave combination pram last week, told it would be delivered Tuesday (28th April) had a call Monday to say as they were loading it, a box was missing, so it would now come Wednesday straight from supplier! Nothing! Won’t answer emails or return voicemails.......”

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Posted 4 years ago