“My Poolrite SQI400 pump failed recently after 19 years service, when the shaft seal leaked saltwater into the motor windings. I was desperate for a replacement pump and after an on-line search I found out Direct Pool Supplies had an identical Poolstore replacement unit in stock, unfortunately for me at their Cardiff store. I live in north-west Sydney, about 100kms away. So I arranged to pickup the pump myself by driving to Cardiff. Friendly staff soon loaded the pump into my car for the return journey. The next day I fitted the pump easily into place because it fitted the baseplate and pipe connections perfectly.”