Hi Kyra,
Thank you for taking the time to leave a review, we are glad to hear you are happy with the service we provided and that you're enjoying using the camera. We agree, we couldn't be without ours either now.
Hi Kerryanne, my colleague has messaged you but just to confirm as it is live video you are watching, you will need a good 4g or 3g signal for it to work reliably on your phone. If you would like to respond to our message with a contact number we can talk you through the set up to make sure you are up and running as soon as possible and you can keep an eye on your dog. Look forward to hearing from you soon.
Hi Chris,
We have sent you an email to discuss this further. We can send you over some information in the form of video/written guidelines or we can call you if you're still having trouble.
We look forward to hearing from you soon.
Hi Sara,
Thank you for taking the time to leave a review, we are glad to hear you are happy with the service we provided and that you're enjoying using the camera.
Hi Vicky,
Thank you for taking the time to leave a review, we are glad to hear you are happy with the service we provided and that you're enjoying using the camera.
Hi Jackie
We have sent you an email with some information on how to set up which includes some helpful tips. Hopefully this will help, otherwise we can give you a call to talk through this.
We look forward to hearing from you soon.
Hi Emma,
I am sorry to hear this, I have sent you an email with some information on which I hope should help. Please do get in touch if the problem continues and we will be happy to help.
“Very good value for money and good clear picture. Only negative would be the set up instructions along with the camera are not the easiest to follow. Would not put off recommending however.”
Hi Gordon,
Thank you for taking the time to leave a review, we are glad to hear you are happy with the service we provided, I am sorry the instructions didn't help you, we will take a look at the instructions and see if there is anything we can improve on.