“I been buying your products for a bit, but this one is different, they don’t stay in place cause the plastic material is made with!!! Don’t recommend it”
Hello There,
We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I really wanted the weft instead of the tapes
I have been ordering tapes from this company for a few years and the quality of my tape in extensions were always great. I find that my weft is different quality , not to mention all the troubles I had getting them because somebody’s dog took off with my package. But I find his hair to be very coarse and very nappy and I’ve probably had it in now maybe a week and a half two weeks after the first wash, it was just like a ball of harsh hair never had this problem with my tape in extensions never had any problem with the quality of my hair until I ordered this weft
Very disappointing to pay some much and it’s not shiny or silky it feels like horse hair ! Unfortunately, I have to keep it in because I can’t afford to buy anymore and I have to have hair because I don’t have any, which is many factors between having Crohn’s disease, thyroid issues, colitis. And I went through a very stressful relationship that went to trial. So I have no choice but to wear it I don’t wear it because I want to I wear it because I need to.”
Hello Shirley,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Thank you for sharing your 5-star review of your recent purchase with Donna Bella Hair! We are thrilled to hear that you are so pleased with your order and our customer service. Please reach out to us any time at info@donnabellahair.com - we're here to help!
Hello Beautiful!
Thank you for the positive feedback! We're thrilled your Donna Bella Extensions have exceeded your expectations. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us at info@donnabellahair.com.
We are always here and ready to help. We appreciate your support!
“I do not like the new wefts. They are extremely thin. While some people might like a thinner left, I feel like you have to triple or quadruple the lwefts, which takes away from the advantage of them being thinner at the base.”
