“I ordered my package with expedited shipping and package protection through route it has been 2 weeks and I still have not received my package even though they say it was delivered. I have outdoor cameras and a ring doorbell my package was never delivered and the customer service has been awful no one has gotten back to me and my issue has not been resolved.”
“Ordered my package March 20 to have it overnight . Ok fast forward two days later package is still in Memphis Tennessee. March 24 still no package still no movement from fedex .. fast forward to April 2.. still nothing spoke with Donna bella about 7 times as to seeing my hair appointment came and went with no hair so I just wanted my money back at this point because so annoyed. Donna bella has the nerve to tell me my refund is $486 when I paid
$568.. their excuse !!!!! CHARGED A 15 % FEE!!! IM SORRY WHATTTTT YOU CHARGED ME A FEE FOR MY PACKAGE GETTING LOST? YOU HAVE LOST YOUR MIND!!! I AM A HAIRDRESSER AND INFLUENCER . I WILL MAKE SURE NO ONE PURCHASES FROM THIS BUSINESS.”
“I did not receive my order due to non-delivery or theft and I paid for the route protection. Now to even make a claim with Donnabella, I have to file a police report.”
“I love my Donna Bella hair!!! I have been using it for 2 years now and it never disappoints. I'm hoping they do keep their point reward though. Or still offer some kind of reward.”
