Hello Debby,
We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all you extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“I have been a loyal customer of your hair products for quite some time now. Recently, I made the decision to switch from straight hair to wavy hair, but I must say I am quite disappointed with the quality. After just one wash, the waves did not hold and the hair felt extremely dry. This is not the standard of quality that I have come to expect from your products and it is disheartening.”
Hello Paola,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern!
Please keep a look out for our email.
Again thank you for your feedback, wishing you a wonderful day!
