“I am entirely at fault for the poor review. I seem to have ordered the wrong item and I am taking this opportunity to address it here since my initial attempt to return and replace with the right item failed. Please advise my next step towards completing my exchange. The product I received is not defective, just not something I can use, and is in the same condition as when it left your facility., besides it being opened. Thank you so much for your help in this matter.:slightly_smiling:”
“I am so happy with the new flat tip design, I have been an I tip specialist for 8 + years and these flat tops instantly changed the game, I love love love them!”
