“Received email few hours after placing order my ordered had shipped. Awesome! Nope! Been sitting in same terminal for 7 days awaiting product. Why tell me it shipped if it really has not? All that email meant was a shipping label was created. Cool! Thanks for getting my hopes up! Emailed customer care no response yet. If the girl who puts in my extensions wasn’t certified thru Donna Bella I would not be ordering hair thru them. Nothing but troubles w/all my orders to date. The hair itself is good tho!”
“I have not received my hair yet it has been sitting at the post office since the 27 when I asked ur customer service they told me to call the post office how about y’all help w it I have spent thousands of
Dollars on hair w y’all
The last five years also I didn’t mean to buy the stupid ass hair insurance at all so ya it sucks”