“It was not white ash blonde at all not even close to it. This hair was the color of a banana! So yellow, I had to tone all of the hair to get even some of it out. I was so unhappy with it. I don’t even know if I could return it, but I didn’t have time because I needed it. It took a week to get there just to find out it was a completely wrong color.”
Hello Roxanne,
We’re really sorry to hear that you’re unhappy with your extensions - it will be our pleasure to help you. If you have not already, please email us at info@donnabellahair.com and include a photo of the extensions. Our team will keep an eye out for your email.
We look forward to helping you further with this.
“Nice extensions but think they might not be as full as what I purchased before. I only use 6-8 on each side for a little volume and color. Nice product ty!”
“When i say heartbroken I'm serious I have saved for 8 months little by little too order a full head of the I link extensions, I have 3 children so I never get to get anything for myself. So I got these and they are so thin, and my poor hair is not even close to thick enough to cover them so they show through no matter how my stylist tried to hide them. She ended up having to remove them and they're went my $400 almost my months of saving as not just a mother but a front line Healthcare worker. I'm literally in tears just writing this. The quality of the hair wasn't the worst but for the price it's so thin, and started snapping when we were removing them.”
“I’ve been ordering Donnabella extensions for years now. This is the first time ordering this color and after just a couple weeks I’m having issues with split ends, excessive knotting and dryness. I use a silk pillowcase, my regular defy damage hair mask once a week, sulfate free shampoo and conditioner, I take care of them and go above and beyond. Typically can make my extensions last around a year, just disappointed in the difference of quality of these compared to my previous i-link extensions.”
