“I’ve been using Donna Bella for years. The quality of the hair itself is 5 stars, in my opinion. I’ve been extremely happy with all of my previous orders, including when my stylist would order and apply for me. This time, the bonds on all 4 bundles are tiny. Each strand seems thinner as well, though I understand the weight of each bundle is noted - I’m not sure if that has decreased. Normally 4 bundles is more than enough for me. This time, it barely did the trick; it looks very thin and incomplete. Also, because the bonds are so small now, several of the strands have already slid out! I even decreased the amount of my own hair that I normally would bond them to when the bonds were larger… I’ve been doing this for many years…. Something’s definitely different and I am really bummed out about it.”
Hello Claudia L.
We are so very sorry this was your experience with your purchase. We have reached out via email to speak more on this! We hope we were able to turn your experience around for you through our conversations! Again, we thank you for your feedback and hope we resolved everything for you!
