“I paid extra for overnight shipping. I was told the hair would arrive Wednesday by 3, and it didn’t get there until FRIDAY :/
The hair was perfect , but I’d like to be refunded the 40$ i paid for expedited shipping!”
Hi Kathleen! Thanks for taking the time to leave a review. We understand the disappointment when expectations aren't met!
Wish we could have heard about it in Customer Service! We've refunded your payment method for the overnight shipping that didn't happen (I hope you understand that we have no control over weather and mechanical delays through the carrier, and the delays were not on our end). As you had indicated a "product review" here, and it sounds like you did enjoy the product, would you be willing to make an adjustment on the review with these notes in mind? Thank you!
