“All the ratings below are poor. It won’t let me put poor. First of all Half of the hair fell out. They’re so dry after using expensive hair extension conditioner and shampoo. The quality is horrible. So so incredibly dissapointed. The one thing I wanted to do for myself and spend my money I saved for on. I’m not happy at all.”
Hello Ali,
We are sorry to hear that you are not completely satisfied with your recent Donna Bella Extensions. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email at info@donnabellahair.com and include a photo of all your extensions so that we can clearly see them from top to bottom. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you.
We are looking forward to assisting you further with this matter!
We sincerely appreciate you taking the time to share your 5-star review! Your satisfaction with your Donna Bella Extensions means a lot to us. Feel free to contact us anytime at info@donnabellahair.com if you need any assistance - we are always here and eager to help. Thank you again for your support!
“The color was yellow absolutely awful. The customer service was even worse and the strands are so thin. If you order from another extension company, you only need three bags with them. I need five, which is absolutely ridiculous and they don’t stay in as good as other ones do, I would not recommend and I wasted so much money.”
Hello Alyse,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern!
Please keep a look out for our email.
Again thank you for your feedback, wishing you a wonderful day!
