We are so sorry for your experience Priscilla! I show we have been emailing with you and still needed more information. We are here to help you and will have a resolution. We will follow up with you again. Thank you!
“Love the hair is great quality it keeps the length great after move up and everyday wear the colors are so pretty it's so easy to match anyone's hair color!!!! I would recommend to anyone I know as a hair dresser I can say it's great quality hair!!!”
“Overall I am pretty happy with my order! The only thing is that it has a pink girls to it and I ordered ash blonde. Other then that I’m happy with the quality!”