“The quality of the hair is great and I don’t want to discount that, but this is not platinum ash blonde hair. It is so yellow and golden and my hairdresser had a very hard time matching it to my actual platinum ash blonde hair. they do not tone well they just get muddy and darker. It is almost a waste of $800 because it does not match my natural hair color and this is the lightest blonde hair that they sell.”
Hello Jamie,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
“I have been buying these extensions for 3 years and have never had a problem and have always loved them. I’ve had this new set in 2 weeks and I’ve only washed them once. My brush has been full of hair and my hair seems so thin. I am very disappointed.”
