“Cannot get worse than FedEx. Am so excited about receiving my actual extensions but horse and buggy from Utah to Louisiana would be faster. This exact thing happened on my first sample order so it is not as though FedEx poor performance only occurred once. And adding insult to injury, I paid for expedited delivery.”
“I received a swatch kit to compare 80, 60 and silver. 80 and 60 are nearly identical. I’m looking for a whiter blond, and 60 & 80 are both very yellow. I do think 80 could be toned with purple shampoo to get the color I want. But I feel they are too costly to damage right off the bat with any type of toners.”
“I ordered a swatch of 60 ash, it was neutral and not ashy and not light enough. I paid $10 because shipping was so ridiculous on something that could have gone in a regular envelope with a 30-something cent stamp. Wont order from you again.”
“I’ve been a Loyal customer for years because of the quality and customer service ! I’ve also had many stylist after seeing the quality order for their clients as well .”
“The hair color was perfect! I was finally so excited to find a hair color that matched mine perfectly. Most hair extension companies don't have my exact hair color. However, you guys don't have that hair color in the halo extension set, and that was incredibly disappointing.”
