“Terrible. I ordered refills for the ovulation stick. I opened the product and realised it was incorrect after a lack of clarity. When I enquired I was told I could have it replaced if not removed from the cellophane packaging. Not very helpful for me and the refills Needed were not an option.”
Hi Gabrielle,
Thank you for your feedback, it is really important to us. We are constantly reviewing our messaging on the website to improve customer experience. A member of our team will be in touch to discuss this further.
Best wishes,
Anna
“We had been trying to conceive for 5 months prior to purchasing the monitor. First month of use and we are pregnant! Received two peak results and made sure we did the deed on those days. Really pleased.”