“The expensive test kit wouldn’t work, tried and tried as the directions for use stated - doing everything correctly, and the thing wouldn’t work. Massively disappointed as it put me back in the lurch not knowing when I was ovulating, again.”
Hi Jennifer,
Thank you for your feedback, it is really important to us. A member of the team will be in touch shortly to resolve this for you.
Best wishes,
Anna.
“Excited to purchase, disgusted by result, it works once then that's it after one reading it states that the reader has an error, so you would have to fork out more money to get a reader that works, on top of trying for a baby it's ridiculous it's a bump and expensive and does not do what it should twice I've purchased and twice the reader says error waste of money and time”
Thank you for your feedback, it is really important to us. We are very sorry to hear you have had an issue with your tests. A member of the customer services team will be in touch to resolve this further. Best wishes, Anna.
“i do love this product but iv never had any problems before but the tester it's self has stopped working and i'm going to have to go into boot tonight and buy another which is more money as i'm meant to be ovulating now or in a few days, others that i have had from you in the past have been excellent and will continue to get from you i think this was just a faulty one.
kind regards
Jenny”
Hi Jenny, thank you for your review, we appreciate the feedback. We are very sorry to hear you had trouble with your purchase. A member of our customer service team will be in touch to discuss this further. Best wishes, Anna.
“Quick delivery and competitive price. I used for the first time last month, followed the instructions and tested on day 15 per my cycle and got a peak fertility reading however sadly not pregnant yet. I will keep trying though. I think I tested too late and missed the high fertility days which might have boosted my chances. It’s hard to predict when to test if your cycles change every month as mine always do!”
Thank you for your feedback, we really appreciate it. If you would like further support, please do not hesitate to contact us at info@drfertility.co.uk. Best wishes, Anna.
