“I never received it. UPS said it was delivered but it wasn't delivered to me. I have filed a claim with them, but they told me to contact you. I love your product and I'm almost out...”
Hi Kathy, we are so sorry that there was an issue with your order delivery! Rest assured we will pack a new shipment for you to go out right away (UPS has not yet sent us a notification regarding your package). We have also sent an email to your address on file. Thank you so much for your loyalty and kind words, and please let us know if there is anything else we can do to help.
Thank you so much for your 5 star rating, Jean. We are so pleased that you've been using it for the past 2-3 years. We appreciate your loyalty and are proud to have you as a customer.
