“I can only use Equiderma products on my husband's Arabian due to many allergies. It doesn't sting eyes, theirs or mine. A new ferrier was trimming a mare over the weekend and kept getting kicked because the poor thing was covered with flies. I walked over with my Equiderma, sprayed her and she quieted right down. Everyone commented about how pleasant it smells. I always have plenty on hand.”
Thank you so much for your 5 star rating! We are grateful to you for letting others know your experience with Equiderma. Thank you again for being a loyal customer!
“Oh yeah. I’ve used this stuff for about a year, introduced to me by our trainer and it’s awesome! I use it on our horse and at home on the dogs and on the humans. It works great and I like the smell.”
Thank you so much for the 5 star rating, Karen! We appreciate your loyalty as a customer and are glad to hear that our horse spray is working so well for you and your animals!
“I have always been very happy with this product. It settles to varying degrees of layers. That's ok. But this last order I received looks like skim milk, and it doesn't smell the same”
Hi Tina,
Thanks so much for your feedback. We take customer satisfaction very seriously and wanted to make sure you know we offer a happiness guarantee and will assist with returning/refunding your purchase within 30 days of purchase if you have any issues. Please send us an email at info@equiderma.com if you would like to start the return process.
We also wanted to make sure you know that we obtain the majority of our ingredients from natural (wild-sourced) and organic sources and so there may be significant variations in color and scent over time/seasons and with each batch that we make. These differences should not affect the efficacy of the product but we are always interested in hearing feedback about the product's performance and whether you experience any different or unusual results.
If you ever need help with anything, please don't hesitate to reach out. We're here to help.
